upangler.com

Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Shelby Industries  (Read 903 times)

0 Members and 1 Guest are viewing this topic.

youp50

  • Senior Member
  • ****
  • Offline Offline
  • Posts: 474
    • View Profile
Shelby Industries
« on: January 13, 2015, 02:26:29 PM »

Shelby Industries manufactured the trailer tongue jack on my snowmobile trailer.  The plastic top cap fell off, the handle has a retaining clip that holds the plastic rotating grip on.  I looked up the website and was ready to order some replacement parts, there is a retaining pin holding a bevel gear onto the handle that appears to be part of a different repair kit.  A quick phone call and I met a very helpful man.  "Parts are on the way." Never a discussion on price or shipping.  If an invoice is included, I will take care of it, I was left with the feeling it should not have failed and we will take care of it.

Refreshing to say the least.
Logged
Yea, we caught a couple little ones.